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I am pleased to take on the role of Managing Director at Thinking Space. Over the past decade, I’ve had the privilege of working with an exceptional team whose passion and expertise define who we are. As we look ahead, our focus remains on delivering tailored solutions that help our clients improve and future-proof their working environments. I am excited to lead our talented people into the next chapter of growth and innovation.

Our Fire Control Room operates 24 hours a day, handles over 35,000 calls each year, and is at the heart of our emergency response. 

Refurbishment opportunities are limited for a space that is in operation 24/7, and reliability is critical to ensure we can manage incidents safety and effectively.  We strive to provide our staff with a modern, ergonomic and safe environment to allow themselves to be their best at work through challenging calls and incidents. 

TWFRS is one of the country’s leading fire and rescue services, and we want the facilities that we provide for our teams to mirror that ambition. 

When we were designing the new control room, we had to address specific elements about the contents and layout of the space including need, application, accessibility, and comfort.   

This is why our relationship with Thinking Space has been crucial. Their team listened to our intricate requirements and worked with us to design and deliver a solution that will serve us for the next 10 years. Despite an ambitious timeline, Thinking Space were able to deliver on time, within budget, and to the highest quality standards, ensuring all milestones were met.

The whole process of working with Thinking Space was seamless, from design to implementation. An opportunity to visit a previous customer's site was arranged, so that we could look at the workmanship and operation of a similar set-up. This further allowed us the opportunity to discuss the benefits of the product first hand with actual users. Positive feedback has been received from the team about the desks, they are aesthetically pleasing, they bring a modern look and feel to the operations room, having the ability to stand brings benefits both physically and mentally. We have engaged Thinking Space again to look at other desks with in the VTS to add the same benefits for other staff.

After initial discussions and a visit to the Thinking Space  factory they were able to produce a proposed layout of a what the refurbished control room would look like taking account key design features that were required by us. 

A Project Manager was assigned who worked very closely with us and our contractors. Being a multi-disciplined project with key deliverables weekly project calls proved invaluable to maintaining the project on programme and resolving technical issues. 

The project was delivered on time to budget with excellent communication throughout and as a client we felt our business was important to Thinking Space and would recommend to others considering this type of project. 

Thinking Space Systems Ltd provided significant support pre-tender to enable our design to be accurately costed which was critical to our client’s budget planning.  They not only provided technical drawings but assisted with alternative layouts and design options.

Thinking Space delivered on time and to a very high standard of finish.  The final project was assessed by the control room staff as excellent in every detail. I have no hesitation whatsoever in recommending Thinking Space Systems Ltd as a supplier of control room furniture.

L'IAA a choisi Thinking Space pour la conception et l'installation de ses consoles pour contrôleur destinées à sa nouvelle tour de contrôle du trafic aérien de l'aéroport de Dublin en raison de la réputation mondiale et de l'expérience significative de Thinking Space sur le terrain.

Nous avions besoin d'une infrastructure qui soit non seulement à la pointe de la technologie, mais également capable de fournir à nos contrôleurs la meilleure installation possible pour une gestion efficace du trafic aérien de cet aéroport international très fréquenté, en particulier après la construction d'une nouvelle piste parallèle visant à répondre à la demande croissante du transport aérien. Les contrôleurs devaient avoir la visibilité de toutes les zones de manœuvre de la piste parallèle, ainsi que de toutes les infrastructures existantes. Les contrôleurs devaient également voir l'espace aérien à proximité des pistes et de l'aéroport en général.

Dès le début, Thinking Space a pris en compte nos exigences globales et a rapidement compris les concepts opérationnels de notre activité,

De nombreuses séances de concertation ont eu lieu entre Thinking Space et nos experts opérationnels et technologiques, ce qui a abouti à la construction d’un prototype de meuble. Il fut évalué par les équipes des deux organisations et les modifications proposées ont été apportées rapidement.

La collaboration avec Thinking Space fut très agréable et efficace, l’équipe a fait preuve de réactivité et de flexibilité face à nos besoins.

À la fin du projet, nous avions du mobilier de qualité, qui fut livré et assemblé selon nos spécifications, et par conséquent, nous envisageons définitivement de recourir à Thinking Space pour tout projet futur

Dès le contact initial avec Thinking Space, j'ai trouvé l'équipe proactive et motivée par le projet. Elle  a, non seulement, pris en compte nos exigences, mais a également posé des questions essentielles, a guidé le groupe du projet tout au long du processus de conception des bureaux, ainsi que pour l'orientation de la salle, offrant un certain nombre d'alternatives.

Un projet comme celui-ci nécessitait une relation de travail étroite non seulement avec l'équipe de SLSNSW, mais aussi avec le chef de projet / constructeur et les entrepreneurs Audiovisuels (AV)  et informatiques (IT). Les intervenants de Thinking Space étaient conscients de nos limites budgétaires et de nos contraintes de temps et ont respecté les deux.

Maintenant que le Centre est opérationnel depuis un mois, l'équipe constate que la conception, l'ergonomie et la visibilité répondent parfaitement à nos besoins et aux longues périodes pendant lesquelles la salle doit être en état d’alerte.

This is the second time we have worked with Thinking Space; previously we built a control room specifically for the Quarry Operations, however this project included bringing both the quarry and lime operations together to become more efficient and effective in the way the departments operate. We had a large store room that was to be converted, the idea / concept we had was to build as large a desk and media wall as possible as this gave room for expansion.Thinking Space visited site and worked with us on a few ideas before coming to the final design where full 2D and 3D drawings were created to really help visualise exactly how the control room would look. Thinking Space were very helpful on installation dates as we were on a very tight deadline and had a critical path to stick to. Finally the installers worked in a very professional manner to a high standard, they also worked with us to ensure everything was installed to meet our requirements. In summary I would highly recommend working with Thinking Space, they provide A+ service on all aspects from start to finish.

"Thinking Space Systems really listened to what it was we wanted to create in both look and feel. The design work was essential – we worked collaboratively to achieve the best room layout and design for the new training suite. There were great little touches, such as the propeller design on the panels and green LED lights under the consoles to help create a wow factor. Everyone’s been really impressed with the result. It was a pleasure to work with Thinking Space on this".